By accessing this website and/or using our services, you agree to the following terms and conditions. If you do not agree with any of these terms, please refrain from using this website or our services.
Minors are prohibited from accessing or using this website or our services. You acknowledge and agree that you must be of legal age to purchase any products or services available on this website or through other means. By submitting an order and/or payment, you confirm that you have read and understand these terms and conditions, and agree to be legally bound by them. These terms and conditions constitute the entire agreement between you and Ease My Exam.
"Website" refers to all online content on the Ease My Exam website pages.
"Customer," "You," or "Yours" refer to you or any person submitting an order to Ease My Exam on your behalf.
"Company," "We," or "Our" refer to Ease My Exam, a company registered in Massachusetts.
"Product" refers to all services and products provided by Ease My Exam in accordance with your order.
"Order" refers to an order made by phone or email to purchase Ease My Exam's services or products. Orders are confirmed by payments through check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.
By submitting the order and/or payment, you are purchasing the product for your personal use only. All products are created by freelance editors who have transferred all rights and ownership to the company. All products are non-refundable and come with no expressed or implied warranties. It is your responsibility to read these terms and conditions before submitting any order and/or payment to this website.
REFUND POLICY
It is crucial that you read and fully understand our refund policy to be aware of the privileges and limitations it imposes. We offer refunds only in exceptional cases under specific conditions as follows:
You are eligible for a 100% refund before our experts/editors start working on your project. If you change your mind about continuing your project with us after placing your order, you may request a refund within the first hour of placing your order. A 15% processing fee will be charged in other cases.
After the delivery, you are entitled to a refund only after trying all the options outlined below:
If the work does not meet the project requirements as stated by you. We are committed to providing 100% customer satisfaction and offer unlimited revisions to ensure the delivery meets your expectations. We will reassign and re-edit your work to guarantee complete satisfaction.
We also reserve free pages of the same value for future use, which you can avail at any time.
If we still cannot deliver what you have requested, a mutual agreement will be reached on a set percentage for a refund (only in cases where the delivery is completely unsatisfactory).
We aim for on-time delivery, but if we fail to deliver the requested service on time, after three attempts to contact us, your refund will be processed if it is established through documentary evidence that the late delivery was our fault.
Refunds must be claimed within 120 days of delivery. Refunds claimed after this time frame will not be entertained.
Please note the deadline for claiming a refund at the time of placing your order.
No refund will be issued for late delivery due to minor technical errors such as grammatical, typing, word count, or missing references. In such cases, a partial refund or discounts for future purchases will be processed through